How To Call Using Cisco Phone

Calls

Audio Path Selection

When you make or receive a telephone call, the audio path goes to the final device used by yous, either the handset, the headset, or the speakerphone. The following list describes each scenario:

Pick up the handset when you make or answer a call, and all of your calls are routed to your handset until you select Headset or Speakerphone .
Select Headset when yous make or respond a call, and all of your calls are routed to your headset until you choice up the handset or select Speakerphone .

If your administrator sets your headset as the audio path on your phone, then you can remove the handset and use your headset. This is ideal for anyone who prefers the convenience of a headset. But y'all must still select Headset the first fourth dimension you handle a call.
Select Speakerphone when you lot make or answer a call, and all of your calls are routed to your speakerphone until yous pick up the handset or select Headset .

Brand Calls

Your phone works just like a regular telephone. But we make it easier for you to make calls.

Brand a Telephone call

Use your telephone just similar any other phone to make a call.

Process

Enter a number and pick up the handset.

Brand a Call With A Hotline Phone

Some workplaces have a phone that is meant for emergency or hotline calls. These phones automatically telephone call a designated number when you lift the receiver and are popular choices for elevators, hotel lobbies or security booths. Nearly hotline phones don't let you lot to dial a telephone number. They're dedicated phones that ring to a unmarried phone number. All the same, some hotline phones do let yous to place a telephone call. If this characteristic is configured, then you take up to fifteen seconds to identify a telephone call. Otherwise, the phone call automatically goes to the hotline number.

Procedure

Footstep 1	Elevator the telephone receiver and wait for the call to band.
Step ii	(Optional) Dial a phone number.

Brand a Call with the Speakerphone

Use your speakerphone for hands-complimentary calling. Go along in mind that your coworkers might be able to hear your call too.

Procedure

Step one	Enter a number using the keypad.
Footstep two	Press Speakerphone .

Make a Call with a Standard Headset

Use your headset for hands-gratis calling that won't disturb your coworker and gives you some privacy.

Procedure

Step 1	Plug in a headset.
Stride ii	Enter a number using the keypad.
Step iii	Press Headset .

Redial a Number

You can telephone call the about recently dialed phone number.

Process

Step 1	(Optional) Select a line.
Step 2	Press Redial.

Speed Punch

You lot can assign buttons or codes to quickly dial the numbers of people you call often. Before you lot can utilise speed-dial features on your phone, set up upward speed dial in the Self Care portal.

Depending on your setup, your phone tin support these features:

Speed-punch buttons—Punch a phone number from one or more line buttons set up for speed dialing.
Speed-dial codes—Dial a phone number from a code (sometimes referred to every bit abbreviated dialing).

Make a Phone call with a Speed-Dial Button

Each telephone model has a specific number of lines available for phone features. Each feature requires one line to function so not all lines are available for speed-dial numbers. Some lines could be used for other features. If you add more speed-dial numbers than bachelor lines, the remaining speed-dial numbers practise not display on your phone.

For example, if you add together 10 speed-punch numbers but your phone has 7 lines bachelor and so just vii speed-dial numbers display on the phone.

To check which phone model you have, printing Applications and select Telephone information. The Model number field shows your phone model.

On the Cisco IP Phone 7800 Series, you can use the navigation cluster to view all your speed-dial numbers. Employ the up and down buttons in the cluster to scroll through your speed-punch numbers, then select a speed-punch number. This includes any speed-dial numbers that practice not display on the phone.

Earlier you brainstorm

Set up speed-dial codes in the Self Care portal.

Process

Press a speed-punch button .

Make a Phone call With a Speed-Dial Lawmaking

Before y'all begin

Set up speed-dial codes in the Cocky Care portal.

Procedure

Enter the speed-dial code and press Speed Punch.

Brand a Phone call With a Fast-Dial Button

Earlier you brainstorm

You need to ready the fast-dial codes in your personal directory.

Procedure

Step ane	Press Fast Dial.
Step ii	Sign in to Personal Directory.
Stride 3	Select Personal Fast Dials.
Step 4	Select a fast-dial lawmaking so press the Dial softkey.

Dial an International Number

Yous can dial international calls when you prefix the phone number with a plus (+) sign.

Process

Step 1

Press and hold star (*) for at least 1 2nd.

The plus (+) sign is displayed as the commencement digit in the phone number.

Step two

Enter the phone number.

Footstep 3

Press Call or wait ten seconds after the terminal cardinal press to automatically identify the phone call.

Get Notified When a Contact is Available

If you call someone and their line is busy or they do not respond, you can be notified with a special ringtone and a message when they are bachelor.

Procedure

Step 1	Press Callback while you are listening to the busy tone or ring sound.
Step 2	Press Exit to get out the confirmation screen.
Step iii	When you hear the ringtone that the person is bachelor and come across the bulletin, press Call to place the telephone call again.

Calls That Require a Billing Code or Potency Code

Your administrator may require that you enter a billing code or authority code (or both codes) later y'all dial a phone number. The billing code, called a Client Matter Code, is used for bookkeeping or billing purposes. The authorization code, called a Forced Dominance Lawmaking, controls access to certain phone numbers.

When a billing lawmaking is required, the phone displays Enter Client Matter Lawmaking, the dialed number changes to "********", and y'all hear a special tone.

When an authorization code is required, the telephone displays Enter Say-so Code, the dialed number changes to "********", and you hear a special tone. For security reasons, the phone displays a "*" instead of the number entered.

When both a billing lawmaking and an potency code are required, you are prompted for the authorization lawmaking commencement. And so you are prompted for the billing code.

Secure Calls

Your ambassador tin can have steps to protect your calls from tampering by people outside your company. When a lock icon is displayed on your phone during a call, your phone call is secure. Depending upon how your phone is configured, you may have to sign on before you brand a call or before a security tone plays over your handset.

Reply Calls

Your Cisco phone works just like a regular phone. But we brand it easier for you to answer calls.

Respond a Call

Process

When your phone rings, press the flashing line push button to reply the call.

Answer Call Waiting

When you are on an active telephone call, you know that a call is waiting when y'all hear a single beep and encounter the line button flash.

The Cisco IP Phone 7811 doesn't support call waiting.

Process

Step i	Printing the line push button.
Step 2	(Optional) If you accept more one phone call waiting, select an incoming call.

Refuse a Call

You tin transport a ringing telephone call to your voicemail organisation (if configured) or to a preset phone number. If not set up, the call is rejected and the caller hears a decorated tone.

Process

Decline a call by performing ane of the following actions:

Printing Pass up.
If yous accept multiple incoming calls, highlight the incoming call and press Decline.

Turn On Practise Non Disturb

Utilize practice not disturb (DND) to silence your phone and ignore incoming phone call notifications when you need to avoid distractions.

When you lot turn on DND, your incoming calls are forwarded to another number, such as your voicemail, if it is fix.

When you lot turn on DND, information technology affects all lines on your phone. However, you lot will e'er receive intercom and emergency calls, fifty-fifty when DND is turned on.

If multilevel precedence and preemption (MLPP) is fix for your phone, priority calls will ring your telephone with a special ringtone, fifty-fifty when DND is turned on.

Procedure

Step i	Printing Exercise non disturb to plow on DND.
Pace 2	Press Practice not disturb again to turn off DND.

Answer a Coworker'southward Phone (Call Pickup)

If you share phone call handling tasks with your coworkers, y'all tin answer a call that is ringing on a coworker'due south telephone. Get-go, your ambassador has to assign yous to at least one call pickup group.

Respond a Call Within Your Group (Pickup)

Y'all can respond a call that rings on another phone inside your call pickup group. If multiple calls are available for pickup, y'all'll reply the call that has been ringing for the longest fourth dimension.

Procedure

Step 1	(Optional) Press the line button.
Pace 2	Printing PickUp to transfer an incoming call within your pickup group to your phone.
Step 3	Press Answer to connect to the phone call when the call rings.

Answer a Telephone call from Another Group (Group Pickup)

Group pickup allows you to respond a call on a telephone that is outside your call pickup group. You can utilize the group pickup number to pick upward the phone call, or you tin can use the number of the phone line that is ringing.

Process

Footstep i	(Optional) Press the line button.
Footstep 2	Printing Grouping PickUp.
Step 3	Exercise 1 of the post-obit actions: Enter the number of the phone line with the phone call that you want to pick upward. For example, if the telephone call is ringing on line 12345, enter `12345`. Enter the group pickup number. Press Speed dials and select a speed punch number. Employ the Navigation cluster to move up and downwards within the Speed dial window, and to select the speed dial number.
Step four	Press Reply to connect to the call when the call rings.

Respond a Call From an Associated Grouping (Other Pickup)

Procedure

Pace one	(Optional) Press the line push button.
Step 2	Press PickUp to answer a call in your pickup group or in a group that is associated with your telephone.
Step 3	If the phone call rings, press Answer to connect to the call when the call rings.

Reply a Telephone call Inside Your Chase Grouping

Hunt groups permit organizations that receive many incoming calls to share the telephone call load. Your administrator sets up a hunt group with a serial of directory numbers. Phones ring based on the hunt sequence that your ambassador specifies for a hunt group. If you are a member of a hunt group, you sign into a hunt group when y'all want to receive calls. You lot sign out of the group when yous want don't want calls to band on your phone.

Depending on how chase groups are configured, you lot may encounter the following information displayed on your Phone call Alert:

The line that receives the call.
The directory number for the incoming telephone call.
The hunt group name or pilot number.

Earlier you brainstorm

Yous must sign into the chase group to receive chase group calls.

Procedure

When a chase group call rings on your telephone, answer the telephone call.

Sign In and Out of a Hunt Group

Sign out of your chase group to end receiving calls from it. You continue receiving calls placed directly to y'all.

Procedure

Step 1	Press Hunt Group to sign in.
Step 2	Press Hunt Group once again to sign out.

View the Call Queue in a Chase Group

You lot can use the queue statistics to check the status of the hunt group queue. The queue status display provides the following data:

The phone number used by the hunt group
Number of queued callers on each hunt group queue
Longest waiting time

Procedure

Step i	Printing Queue Condition.
Footstep 2	Press Update to refresh the statistics.
Footstep 3	Press Exit.

Answer Calls Automatically

If your phone is prepare up to answer calls automatically, y'all don't exercise anything when your phone rings. Subsequently one ring, you're automatically connected to the call using the speakerphone.

If y'all prefer to utilise your headset to reply the call, set up your headset first.

The Cisco IP Phone 7811 doesn't support a headset.

If y'all automatically reply calls on your speakerphone and you alter the call to the headset, your next incoming telephone call automatically answers on the headset. If you automatically answer calls on your headset and yous modify the call to the speakerphone, your next incoming phone call automatically rings on the speakerphone. Automated respond ensures that the call is answered; it does non change the location that you used for the previous phone call.

Procedure

Stride one

Connect your headset to your phone.

Footstep 2

Make certain that the Headset button lights upward.

Pace 3

When your phone automatically answers the incoming phone call, talk to the caller using your headset.

If y'all don't desire to utilise your headset anymore, then choice up the handset and y'all will get out headset style.

Trace a Suspicious Call

If you receive unwanted or harassing calls, utilize malicious phone call identification (MCID) to warning your ambassador. Your phone sends a silent notification message to your administrator with data virtually the call.

Procedure

Mute Your Phone call

While you are on a phone call, y'all can mute the sound, then that you can hear the other person, but they cannot hear you lot.

Procedure

Step 1	Press Mute .
Step ii	Press Mute once more to turn mute off.

Hold Calls

Put a Telephone call on Hold

You lot can put an active call on concord and so resume the phone call when you're fix.

Procedure

Pace i	Press Hold .
Footstep ii	To resume a call from hold, press Concur again.

Answer a Call Left on Hold for Likewise Long

When y'all've left a call on hold too long, you'll be notified with these cues:

Unmarried ring, repeating at intervals
Flashing amber line push
Flashing message indicator on the handset
Visual notification on the telephone screen

Process

Press the flashing amber line button or Answer to resume the held call.

Swap Between Active and Held Calls

Yous can easily switch between active and held calls.

Procedure

Press Swap to switch to the held telephone call.

Swap Between Active and Held Calls on the Cisco IP Phone 7811

The Cisco IP Phone 7811 does not take line buttons. If you have a held call and an active telephone call, you see the Swap softkey. If y'all accept more than two calls, y'all see the Calls softkey.

Procedure

Call Park

You can use your phone to park a call. You can then call up the phone call either from your telephone or another phone, such as a phone at a coworker'south desk or in a conference room.

There are two ways you tin can park a call: call park and directed call park. Y'all'll only accept i type of call park bachelor on your phone.

A parked call is monitored by your network so y'all won't forget about it. If the phone call remains parked for too long, y'all hear an alert. Y'all can so answer, turn down to answer, or ignore the telephone call on your original phone. Y'all tin can besides continue retrieving information technology from some other phone.

If you don't answer the call within a certain length of time, it's routed to voicemail or another destination, as set by your administrator.

Place a Telephone call on Agree with Call Park

You can park an active call that you answered on your phone and then utilise another phone in the call control system to call up the call.

You can park simply i call at the call park number.

Before yous begin

Your telephone call must be agile.

Procedure

Step 1	Press Park, and and so hang upwardly.
Step two	(Optional) Communicate the parked number to the person who needs to reply the call.

Retrieve a Call on Concur with Call Park

You can prepare up call park in two unlike means:

The parked phone call displays on the phone where the user can pick it upwards.
The user must dial the displayed number to selection up the call.

You gear up the field Dedicate one line for Phone call Park in Cisco Unified Communications Managing director to enable or disable the feature. By default, the feature is enabled.

Before y'all begin

You need the number that was used to park the phone call.

Procedure

Enter the number where the call is parked and call up the call.

Place a Call on Hold with Assisted Directed Call Park

You can park and call up an active telephone call using a dedicated call park number. Using assisted directed call park, yous use a button to park an agile call. Your administrator sets upwards the button equally a speed-dial line. With this type of directed call, yous can use line status indicators to monitor the condition of the line (in-use or idle).

Process

Press BLF Directed Phone call Park on a line that displays an idle line condition indicator for an assisted directed call park.

Retrieve a Call on Hold with Assisted Directed Call Park

Procedure

Press BLF Directed Phone call Park.

Place a Call on Concur with Manual Directed Call Park

Y'all tin park and call back an active phone call using a dedicated call park number. Using manual directed call park, you transfer an active call to a directed phone call park number, which your ambassador sets up.

Process

Pace i	Press Transfer .
Step ii	Enter the directed call park number.
Step iii	Printing Transfer again to park the call.

Retrieve a Call on Hold with Manual Directed Call Park

You can option upwardly a call that was parked to a dedicated call park number.

Before you begin

You demand the directed phone call park number and the park retrieval prefix.

Procedure

Pace 1	Dial the park retrieval prefix.
Pace ii	Dial the directed telephone call park number.

Frontwards Calls

Y'all can forward calls from any line on your phone to some other number. Call forward is phone-line specific. If a call reaches you on a line where call forwarding is not enabled, the telephone call rings as usual.

There are two ways of forwarding your calls:

Forward all calls
Forward calls in special situations, such as when the telephone is decorated or there is no respond.

When a line is forwarded, you see the Forward all icon with the line.

Process

Step 1	When the line to be forwarded is inactive, printing Fwd All.
Footstep 2	Enter the call forwards target number exactly as you would dial it from your phone, or select an entry from your listing of contempo calls.

Transfer Calls

Y'all tin can transfer an active call to some other person.

Transfer a Telephone call to Voicemail

You tin can transfer a phone call directly to your manager'south or to a coworker's voicemail. This is a convenient way for a caller to leave a message merely not disturb anyone in the role.

Before you brainstorm

Your administrator must fix upwardly your telephone system so that the * prefix before an extension means frontward a telephone call directly to voicemail.

Know your coworker'due south extension.

Procedure

Step i	Printing Transfer
Stride ii	Enter * followed by the person'south extension.
Step 3	Press Transfer

Transfer a Phone call to Some other Person

When you transfer a call, you can stay on the original telephone call until the other person answers. This way, you tin can talk privately with the other person earlier you remove yourself from the call. If y'all don't want to talk, transfer the call before the other person answers.

You can also bandy between both callers to consult with them individually before you remove yourself from the phone call.

Procedure

Pace one	From a phone call that is not on hold, press Transfer .
Step 2	Enter the other person's phone number.
Step 3	(Optional) Press Speed dials and select a Speed dial number. Use the Navigation cluster to move within the Speed dial window, and to select your Speed dial number.
Stride iv	(Optional) Wait until you hear the line ring or until the other person answers the phone call.
Step 5	Press Transfer again.

Consult Before You Complete a Transfer

Before yous transfer a call, you can talk to the person that you're transferring the call to. You can also swap betwixt that call and the call that you lot're transferring, earlier you complete the transfer.

Earlier you begin

You have an agile phone call that needs to be transferred.

Procedure

Step 1	Printing Transfer .
Pace two	Enter the other person's phone number.
Step iii	Press Swap to return to the held call.
Step 4	Press Transfer to complete the transfer.

Conference Calls and Meetings

You can talk with several people in a single call. Yous can punch another person and add together them to the call. If you lot have multiple phone lines, you tin bring together 2 calls across two lines.

When you add together more than ane person to a conference telephone call, wait a few seconds between adding participants.

Equally the conference host, you can remove individual participants from the conference. The conference ends when all participants hang up.

Add together Some other Person to a Call (7811)

Process

Step i

From an agile call, press Conference .

Step 2

Add the other person to the call by doing one of the post-obit:

Printing Calls, select a held telephone call, and printing Yes.
Enter a phone number and press Briefing

Add together Another Person to a Call (7821, 7841, 7861)

Procedure

Step 1

From an agile call, press Conference .

Step 2

Add the other person to the telephone call by doing 1 of the following:

Select a held phone call and press Yes.
Enter a phone number and press Briefing.

Swap Betwixt Calls Before You Complete a Conference

You can talk to a person before yous add them to a conference. You can also bandy between the conference call and the call with the other person.

Procedure

Step 1

Phone call a new conference participant, but do not add the participant to the conference.

Wait until the phone call is continued.

Step 2

Press Bandy to toggle between the participant and the conference.

View and Remove Conference Participants

If yous create a briefing, you lot tin view the details of the final 16 participants who join the conference. You tin can also remove participants.

Procedure

Stride 1	While you are in a conference, press Details to view a listing of participants.
Step 2	(Optional) Highlight a participant and printing Remove to drop the participant from the conference.

Scheduled Conference Calls (Run across Me)

You can host or join a conference call at a scheduled time.

The conference call does not outset until the host dials in, and it ends when all participants hang up. The conference does non automatically end when the host hangs upward.

Host a Meet-Me Conference

Before you brainstorm

Go a come across-me phone number from your ambassador, and distribute the number to the conference participants.

Procedure

Step one	Lift the handset to get a punch tone and press Run into Me.
Step 2	Dial the meet-me phone number.

Bring together a Run across-Me Conference

Yous cannot join a meet-me conference until the briefing hosts dials in. If yous hear a busy tone, the host has non dialed into the briefing. Hang up and endeavour your call once again.

Procedure

Dial the run across-me phone number that the conference host provides.

Intercom Calls

You can use an intercom line to place and receive one-way calls.

Note

Cisco IP Phone 7811 does not back up intercom.

When you place an intercom call, the recipient'southward telephone answers the call automatically with mute activated (whisper way).Your message is circulate through the recipient's speakerphone, headset, or handset, if 1 of these devices is active.

After receiving the intercom call, the recipient can start two-style audio (continued mode) to allow for further conversation.

Make an Intercom Telephone call

When you identify an intercom call, your phone enters whisper mode until the recipient accepts the intercom call. In whisper mode, the other person can hear you, merely yous can't hear them. If y'all are on an agile call, that phone call is placed on hold.

Procedure

Step 1	Press Intercom.
Step 2	(Optional) Enter the intercom lawmaking.
Stride 3	Listen for the intercom alert tone, and then begin speaking.
Step iv	Press Intercom to stop the phone call.

Respond an Intercom Call

You tin answer an intercom call to talk to the other person.

Before you brainstorm

You receive a message on your telephone screen, and an audible alarm. Your phone answers the intercom call in whisper mode.

Process

Step ane	Press Intercom to switch to connected mode. In connected mode, you can speak to the intercom caller.
Step 2	Press Intercom to end the call.

Supervise and Record Calls

You lot tin supervise and record a call. Just you must have a minimum of three people on a line: the person calling, the chaperone, and the person chosen.

The chaperone answers a call, creates a conference phone call, and monitors and records the chat.

The chaperone performs the post-obit tasks:

Records the call.
Conferences in the first participant only. Other participants add people as needed.
Ends the call.

The conference ends when the chaperone hangs up the call.

Prepare a Supervised Telephone call

Procedure

Step i	Answer an incoming call. Record is displayed if the arrangement determines that the phone call must be chaperoned and recorded.
Step 2	Press Conference to create a briefing phone call.
Step 3	Enter the phone number for the supervisor and press Call.
Stride 4	Press Conference when the supervisor answers.
Step 5	Printing End Call to cease the phone call.

Tape a Call

You tin can record a call. Yous might hear a notification tone as you record the phone call.

Process

Press Record to start or stop recording.

Prioritized Calls

In your job, yous might demand to handle urgent or critical situations with your phone. You can place calls as very important; these accept a higher priority than normal calls. The priorities range from level one (low) to level 5 (high). This system of priorities is called multilevel precedence and preemption (MLPP).

Your administrator sets up the priorities that you tin use and determines whether you need special sign-in data.

When a high-priority call rings on your phone, y'all see the priority level on the telephone screen and the call appears at the tiptop of the call list. If you are on a telephone call when a high-priority phone call comes to your phone, the high-priority call preempts the electric current telephone call and you hear a special preemption ringtone. You should hang up from your current phone call to respond the high-priority phone call.

If y'all have turned on do non disturb (DND), a priority call volition still ring your phone with a special ringtone.

When you are on a loftier-priority call, the priority of the telephone call does non change when y'all:

Put the telephone call on concur
Transfer the call
Add the call to a three-way conference
Employ call pickup to respond the call.

The following table describes the Multilevel Precedence and Preemption Priority icons and the corresponding level.

Tabular array one. Multilevel Precedence and Preemption Priority Levels
MLPP icon	Priority Level
	Level 1—Priority call
	Level 2—Medium priority (Immediate) telephone call
	Level 3—High priority (Wink) call
	Level iv—Flash Override
	Level 5—Executive Override

Make a Priority Call

To make a priority call, yous might need to sign in with your special credentials. You have three chances to enter these credentials, and you're notified if you've entered them incorrectly.

Procedure

Step 1	Pick upwards the handset.
Step 2	Press PrecLevel.
Stride 3	Select a priority level for the call.
Stride iv	(Optional) Enter your credentials on the authorisation screen.
Pace v	Enter the destination number. You see the precedence level icon on the telephone screen and you hear the precedence ringback tone.

Answer a Priority Phone call

If you hear a special band that'due south faster than usual, y'all are receiving a priority call.

Process

Press the flashing amber session button when you hear the special ringtone for a precedence call.

Respond a Priority Call While on Some other Call

If you lot hear a continuous tone that interrupts your phone call, you or your coworker are receiving a priority telephone call. Hang up immediately and let the college priority call go to the intended person.

Procedure

Hang upwardly the handset.

Your call ends, and the higher priority call rings on the appropriate phone.

Multiple Lines

If you share telephone numbers with other people, you could have multiple lines on your phone. When yous have multiple lines, yous accept more calling features available to y'all.

View All Calls on Your Master Line

You can take a listing of electric current and missed calls brandish on your primary line.

Use this characteristic if you lot have multiple lines and want to meet all your calls—on all lines—displayed on a unmarried screen. You tin withal filter for a specific line.

Your administrator sets up this feature.

Answer the Oldest Call First

You can answer the oldest call available on all your telephone lines, including Concord Reversion and Park Reversion calls that are in an alerting state. Incoming calls always have priority over Held or Park Reversion calls.

When working with multiple lines, yous typically press the line button for the incoming call you desire to answer. If you lot but desire to respond the oldest phone call regardless of line, press Reply.

View All Calls on Your Phone

You tin view a list of all your agile calls—from all your telephone lines—sorted in chronological order, oldest to newest.

The list of all calls is useful if you take multiple lines or if you share lines with other users. The list displays all your calls together.

Yous can also display your active calls on your primary line, which is useful if yous want all your calls displayed on a single screen.

Procedure

Press All Calls or the session button for your master line.

Shared Lines

Yous tin can share a unmarried phone number with one or more than of your coworkers. For example, as an administrative assistant, you lot may exist responsible for screening calls for the person you support.

When yous share a phone number, you can use that phone line just similar any other line. Be enlightened of these special characteristics about shared lines:

The shared phone number appears on all phones that share the number.
If your coworker answers the call, the shared line button and the session push button are solid red on your telephone.
If you lot put a telephone call on hold, your line push is solid dark-green and the session button pulses dark-green. But your coworker's line push is solid cherry and the session button pulses carmine.

Add together Yourself to a Telephone call on a Shared Line

You or your coworker can join a telephone call on the shared line. Your ambassador needs to enable the feature on your phone.

If yous try to add yourself to a call on a shared line and see a bulletin that you cannot be added, attempt again.

If a user with whom you share a line has privacy turned on, you can't see their line settings and y'all tin can't add yourself to their phone call.

Procedure

Step 1

Press the line button for the shared line or select the line and press Barge.

You lot need to press Calls to add yourself to a call on a shared line.

Stride two

(Optional) If you see a confirmation message, press Yes to add together yourself to the call.

Enable Privacy on a Shared Line

Privacy prevents others who share your line from seeing information most your calls.

Privacy applies to all shared lines on your phone. If you accept multiple shared lines and privacy is enabled, others cannot view any of your shared lines.

If the phone that shares your line has privacy enabled, you can make and receive calls using the shared line as usual.

Visual confirmation is displayed on your phone screen for as long as the feature is enabled.

Procedure

Step 1	Press Privacy to enable the characteristic.
Step two	Press Privacy once more to turn off the feature.

Phone Calls with Mobile Connect

You lot can use your mobile phone to handle calls that are associated with your desk phone number. This service is called Mobile Connect.

You associate your mobile phone with your desk phone in the Self Intendance portal, as an additional phone. Y'all can control which calls are sent to your mobile phone.

When you enable additional phones:

Your desk phone and your additional phones receive calls simultaneously.
When you answer the call on your desk-bound phone, the boosted phones stop ringing, disconnect, and display a missed call bulletin.
When you reply the call on one additional phone, the other additional phones and desk phone stop ringing and disconnect. A missed call bulletin shows on the other additional phones.
You can answer the phone call on an additional phone and switch the call to a desk phone that shares the line. If you practice so, the desk phones that share the same line display a Remote In Usemessage.

Enable Mobile Connect

Procedure

Pace ane	Press Mobility to display the electric current remote destination condition (Enabled or Disabled).
Stride 2	Press Select to change the status.

Movement a Telephone call from Your Desk-bound Phone to Your Mobile Phone

You tin move a phone call from your desk telephone to your mobile phone. The telephone call is nonetheless connected to the line on your desk phone, so yous cannot use that line for other calls. The line remains in use until the phone call ends.

Before you begin

You need to enable Mobile Connect on your desk phone.

Procedure

Step 1	Press Mobility.
Footstep 2	Press Select to transport a call to your mobile phone.
Step 3	Answer the active call on your mobile telephone.

Move a Phone call from Your Mobile Phone to Your Desk Phone

Yous can move a call from your mobile phone to your desk phone. The call is withal connected to your mobile phone.

Before you begin

Yous need to enable Mobile Connect on your desk phone.

Procedure

Step 1	Hang up the call on your mobile telephone to disconnect the mobile phone, only not the call.
Step ii	Press the line on your desk phone within 5 to 10 seconds to resume the call on your desk phone.

Transfer a Phone call from Your Mobile Telephone to Your Desk Phone

You can transfer a phone call from your mobile phone to your desk phone.

Before yous begin

You need to enable Mobile Connect on your desk phone.

Get the admission code from your ambassador.

Procedure

Step one	On the mobile phone, enter the access code for the hand-off characteristic.
Step 2	Hang up the phone call on your mobile telephone to disconnect the mobile phone, just not the call.
Stride 3	Printing Respond on your desk phone within 10 seconds and offset talking on the desk-bound phone.

Voicemail

You tin admission your voice messages straight from your telephone. Your administrator must set up up your voicemail account and set up upwards your telephone before you lot tin access the voicemail system.

The Messages button on your phone acts as a speed dial into the voicemail system.

When you aren't at your desk, yous can call your voicemail system to access your voicemail. Your ambassador tin requite you the external phone number of the voicemail system.

Voicemail Bulletin Indication

To observe out if you have new voicemail letters, look for i of these signs:

The light strip on your handset is solid ruby-red.
The number of missed calls and voicemail messages is displayed on your screen. If you have more than 99 new letters, a plus (+) sign is displayed.

You lot will also hear a stutter tone played from your handset, headset, or speakerphone when you use a telephone line. This stutter tone is line-specific. You only hear it when you use a line that has vox letters.

Access Your Voicemail Messages

Y'all can check your electric current voicemail messages or listen to your old messages once more.

Before yous brainstorm

Each voicemail system is unlike so check with your administrator or IT department to find out which system your company uses. This section is for Cisco Unity Connectedness because nigh Cisco customers utilize that product for their voicemail organisation. But your visitor may use a dissimilar production.

Procedure

Footstep 1	Press Messages .
Step 2	Follow the voice prompts.

Admission Audio Voicemail

Depending upon how your administrator has set upwardly your telephone, you tin think your voicemail without viewing a list of messages. This selection is useful if yous adopt a list of voicemail letters, but you occasionally admission your messages without the visual prompts.

Procedure

Step 1	In the screen, press the Audio softkey.
Step 2	When prompted, enter your voicemail credentials.

How To Call Using Cisco Phone,

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7800-series/english/user-guide/PA2D_BK_I89BE38F_00_ip_phone-7800-series-user-guide/PA2D_BK_I89BE38F_00_ip_phone-7800-series-user-guide_chapter_01.html

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